Tag: Telegram Business Features

New Delhi: Telegram, the popular instant messaging app, has rolled out new business-oriented features, including greeting messages and quick replies, to streamline communication between companies and their clientele. These new tools, currently available for free to all Premium users, provide businesses with advanced communication capabilities, according to the company. Pavel Durov, CEO and Founder of Telegram, highlighted the versatility of the new features, allowing users to transform their personal accounts into business profiles. Businesses can now enhance customer engagement by setting up automated greeting messages, tailored for users initiating contact for the first time. These messages support various formats, including text, media, and file sharing. Moreover, the introduct...